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77abo collects only the information needed to run your account, process transactions through bKash, Rocket, and Upay, and keep your session secure. Access to this platform and the protections described here depend on your local law and eligible regions.
We collect personal information when you register an account, verify your identity, or carry out a transaction through a supported payment rail such as bKash, Rocket, or Upay. The categories of data we handle include your name, contact details, device identifiers, session logs, and the record of deposits and withdrawals tied to your wallet. We do not sell your information to third parties. We share data only where it is necessary to process a payment, meet a legal obligation, or investigate a reported account issue. Cookies and similar tracking tools are active on this site; they record session state, remember your login status, and help us understand how pages are navigated so we can improve the account experience. You can adjust cookie preferences through your browser settings, though some account functions depend on session cookies remaining active. Retention periods vary by data type: transaction records are kept for as long as required under applicable financial obligations, while device and session logs are held for a shorter operational period. This policy is reviewed periodically, and the version shown on this page is the current one. Where local law in Bangladesh affects how we process or retain your data, those requirements take priority. If you have questions about a specific record, the support contact details in the policy are the right starting point.
Not every service connected to your session falls under this policy in the same way. Some data flows through third-party processors, and those parties carry their own data obligations. The table below draws a clear line between what we control directly and what sits outside our direct policy boundary. Use this to understand which queries belong with us and which should go to the relevant third party.
All data you provide during registration, login and identity verification is covered directly by this policy. We control how it is stored, who can view it and how long it is retained. Queries about this data should come to our support route.
When a transaction moves through bKash, Rocket, or Upay, the payment processor also handles a portion of your data under their own privacy terms. We hold the transaction record on our side; the wallet provider holds the transfer record on theirs.
Pages you visit, games you open, and session duration are logged on our side for account integrity and service improvement. This data is held internally and is not shared with advertisers. It falls fully within the scope of this policy.
Any external link, third-party analytics tool, or embedded service that operates outside the 77abo domain is governed by that party's own policy. We do not control or accept responsibility for how those services handle your data once you leave our pages.
You have concrete options when it comes to your personal data on this account. You can ask to see the information we hold about you, request a correction if something is recorded incorrectly, and raise a question about how a specific record was generated or retained. These are not abstract entitlements — each one has a contact route you can follow through the support channels listed in this policy. Where local law in Bangladesh grants additional rights, those apply alongside the steps below. We aim to respond to data-related requests within a reasonable period, and we will tell you if a request falls outside what we are able to action and why. Start by locating the relevant record in your account area, then contact support with the specific detail you want reviewed.
Open your account area and check the transaction history and session log sections first. If something is unclear or appears incorrect, note the date and reference before contacting support. This speeds up the review process on our side.
Name, contact number and linked wallet details can be queried through the account settings or support route. Corrections that affect identity verification may require you to re-submit documentation, which is standard practice for account integrity.
If you want to know why a specific piece of data was collected or how it is being used, send the question to our support contact with your account reference. We will identify the data category and explain the basis for holding it.
If you believe a record has been held beyond its appropriate period, you can request a review. We will check the retention schedule for that data type and respond with the relevant policy basis or confirm that a correction has been made.
Privacy queries are handled through the same support routes that cover account and payment issues. If your question relates to a specific transaction record — for example, a bKash deposit log or a Rocket withdrawal reference — include the date and transaction ID in your message so the relevant record can be located without delay. We do not publish response time commitments that we cannot verify, but every message sent through the routes below reaches the account team.
The live chat widget in your account area is the fastest route for privacy questions that need a back-and-forth exchange. Use it when you need to clarify which record you are asking about or want to confirm a correction has been applied.
Send a written request to the support email address published in your account settings. Written requests are useful when you need a documented trail — for example, when asking for a data correction or a retention review tied to a specific account action.
The help centre pages accessible from your logged-in account contain the current policy document, the data categories we collect, and the steps to raise a formal query. Start here if you want to understand the policy before contacting the team directly.
Every account on 77abo operates with a set of data controls that cover what is collected, how long it stays, and who can access it. Security measures are applied at the account level to reduce the risk of unauthorised access, and transaction records — including those tied to bKash, Rocket, and Upay — are stored separately from browsing session data. Availability of these protections depends on local law and the eligible regions applicable to your account.
Session and preference cookies are active when you use this site. You can manage cookie settings through your browser, though disabling session cookies will affect login state and account navigation. We do not use cookies to serve personalised advertising outside our own account pages.
Deposit and withdrawal records linked to bKash, Rocket, and Upay are held in your account history for the duration required by applicable financial obligations. You can view these records in the transaction section of your account at any time without contacting support.
Login credentials and identity documents are handled under access controls that limit which internal processes can retrieve them. If you suspect unauthorised access to your account, the correct step is to update your credentials immediately and then contact support with the account reference.
When this privacy policy is updated, the revised version replaces the previous one on this page. Continued use of your account after a policy update means you have had the opportunity to review the new terms. We do not notify each account individually for every minor revision.
These are the questions we receive most often about how this policy works in practice — covering data access, wallet records, cookie settings and what to do if something looks wrong on your account.
We collect the details you provide at registration — name, contact information and the identity documents needed for account verification. Once you transact, we also hold the records associated with your bKash, Rocket, or Upay activity. Device and session data is logged separately for account integrity purposes.
Yes. Your transaction history and session records are accessible in the account area. For a broader view of what we hold, send a written request through the email route in your account settings. Include your account reference so the team can locate the relevant records without additional back-and-forth.
Transaction records tied to bKash, Rocket, and Upay are retained for as long as applicable financial obligations require. The exact period depends on local law and may differ from the retention period applied to session or device data. You can view your own transaction history in the account area at any time.
We share data only where it is necessary — to process a payment through a supported wallet, meet a legal requirement, or investigate an account issue. We do not sell personal data. Third-party payment processors like bKash, Rocket, and Upay hold their own records under their own privacy terms, separate from ours.
Contact support through live chat or the email route in your account settings. Provide the specific detail that needs correcting and, where relevant, the correct version. Corrections that touch identity verification may require fresh documentation. The team will confirm once the update has been applied to your record.
Data is not automatically deleted when an account becomes inactive. Transaction records and identity documents are retained for the period required under applicable obligations. If you want to raise a specific retention query, send a written request through the email support route with your account reference and the data type in question.